Reference

topatoto Privacy Policy for Your Account

Our Privacy Policy explains what we collect when you open a topatoto account, use the mobile lobby, or check wallet status through DANA, OVO, GoPay and QRIS.

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topatoto topatoto Privacy Policy for Your Account
PRIVACY CONTACT

Where to Ask About Your Data

A direct support path helps you resolve privacy questions without repeating your account story. Start from the support route connected to your signed-in account and include the phone number on file, the subject of your request and any relevant receipt reference. We use those details to locate the right record while limiting unnecessary disclosure.

Team online

Account request

Ask us to access, correct or clarify account data through the signed-in support path. Include your registered phone details so we can confirm which record your request concerns.

Wallet enquiry

For DANA, OVO, GoPay or QRIS records, send the payment reference rather than sharing a password. We can check the stored status and explain which details are retained.

Security concern

If an unfamiliar sign-in or device appears, contact support through your account route and change your password. We may ask for verification before discussing private account activity.

DATA PRACTICES

What We Do With Account Information

We keep this policy practical by connecting each data category to an account action. Sign-in records help us protect access, cookie signals help the website remember session choices, and payment references help…

Account details

We use your submitted account and phone details to create access, complete verification and respond to requests. Keeping these details accurate helps us match privacy enquiries with the correct account.

Device signals

Browser, device and sign-in signals can help identify unusual access. On mobile, these records relate to the browser path from login to the lobby, not to a separate installed app.

Cookies

Cookies and similar storage can remember session settings and support website operation. You can adjust browser controls, though changing them may affect sign-in continuity or saved preferences.

Payment records

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us match a cashier event with your account. We use the reference and status, not your wallet password.

Retention

We retain records only as long as needed for the stated account, security, dispute and legal purposes. When a record is no longer needed, our handling follows deletion or anonymisation procedures.

Change requests

You can ask us to correct account details or explain stored data through support. We may confirm your phone and account information before making a change to protect against impersonation.

Privacy Policy Questions for Indonesia

These answers address the account and wallet questions you are most likely to have before opening access. They summarise our Privacy Policy in plain English, while the full policy above remains the reference for data handling, requests and updates.

It covers data collected during account creation, phone verification, sign-in, support contact, lobby use and payment status checks. It also explains cookies, security records, retention and requests to change your details.

We use the phone details connected to your account for verification, account recovery and privacy-request checks. This helps us discuss private records with the account holder rather than an unauthorised person.

Yes. The Privacy Policy covers payment references and status information returned through DANA, QRIS, OVO, GoPay, bank transfer and virtual account routes. We do not ask for your wallet password.

Use the support path available from your signed-in account and state which detail needs correction. Include the registered phone details, then complete any account check we request before changes are made.

Cookies or similar browser storage can keep your session and selected settings available as you move from login to the mobile lobby. Browser controls can limit them, but sign-in continuity may change.

We keep payment references for the period needed to administer your account, check wallet status, handle disputes, protect security and meet legal needs. Records may then be deleted or anonymised.

Yes. Send an access request through the account support route with your registered phone details. We verify the request, identify the relevant records and explain any information that cannot be released.